Return Policy
How can I return/replace a product?
How can I return/replace a product?
The return/replacement/refund policy is customer friendly so that you will feel more comfortable in making online buying decision.
Only unused merchandise will be eligible for return within 48 hours from the date of receipt. No return/refund/replacement on SALE products.
You can return the merchandise either at our store or via courier. We can also request for return of courier
By store: If you wish to get a replacement (style or size), the same will be allowed provided the store has the product you are looking for as a replacement. If the replacement is not available, the store will issue a Refund.
Refund will be issued to you within 5 working days.
By courier: If you prefer to return/replace the merchandise by courier send us a mail at customercare@eaglefootwears.com. You can also Call or WhatsApp us on +91 9265108833 specifying the reason for return/replacement. Please mention your order number, date of purchase and mode of payment.
Please return to us the unused merchandise in original packing (Same box in which the merchandise was sent to you) for inspection. Replacement, if available will be couriered to you or a refund will be available for unhampered products. Incase you wish to return the product, the amount excluding the bank charges will be returned on approval from our Quality Controller.